At long last, you can now adjust your shipping label right within the PangoBooks app!
To do this, navigate to the Order Details and scroll down to the help section. There you will see the option to update label weight. Selecting this will open a new screen where you can input the exact weight for this order. From there a new shipping label will be generated and you will be all set to go.
No need to reach out to customer support - everything is done within the PangoBooks app itself. Of course, you are always welcome to reach out to customer support and we are more than happy to help you!